Technical Customer Co Ordinator


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https://www.alliance-consulting.co.uk/11939/job2019-07-02 09:36:081970-01-01 Alliance Consulting
Job Type Permanent full-time
Location Royston
Area Hertfordshire, UK Hertfordshire UK Royston
Sector Engineering
Salary £25000 - £35000 per annum + benefits
Currency GBP
Start Date ASAP
Advertiser remoteapi
Job Ref 886319_1562060168
Job Views 18
Description

Technical Customer Co Ordinator

We are a rapidly growing high technology equipment manufacturer based in Hertfordshire. Due to our continued growth, we have a requirement in our Service Department for a Technical Customer Co Ordinator/Engineering Co Ordinator who will lend their professional and technical expertise to our customers. The Technical/Engineering Co Ordinator will act as the first port of call to our customers experiencing difficulties with one of our machines providing them with a with a professional, courteous service and endeavouring at all times to find a prompt resolution for them. This is a very busy role which will see the Engineering Co Ordinator dealing with a variety of enquiries ranging from identifying a spare part a customer may require to locating an Engineering drawing, all whilst working alongside other teams in order to increase service levels to customers. We offer an attractive salary of up to £35,000 plus good benefits.

We invite applications from candidates with a good technical aptitude, not necessarily technical qualifications who may have worked previously as a Technical Engineer, Engineering Co Ordinator or really in any customer focussed role in an Engineering type environment.

  • Experience of working in a Technical Support/Engineering environment
  • Strong problem solving abilities.
  • A passion for understanding and delivering superior customer support.
  • Thrives on a busy and dynamic working environment

This is a great opportunity to join a successful capital equipment manufacturer whose growth has been consistent over the past 6 years.


When applying for this role, please indicate your current salary (plus benefits package), minimum salary required, notice period and your reasons for wishing to move from your current company. Alliance Consulting is acting as an employment agency in this respect. Alliance Consulting specialise in the placement of engineers throughout the UK. By sending us your CV you are explicitly consenting to our processing of your personal data on a computer database and/or in manual files for the purpose of evaluating your application for employment. This processing will be carried out in accordance with the UK Data Protection Act 1998. By applying for this role you hereby consent to us submitting your CV to our client. If you do not wish your CV to be sent to our client then you must clearly state this to us. Equally, if there are any companies that you do not wish your CV to be sent to (for whatever reason), then please let us know of this when you apply.

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