UK Service Manager

UK After Sales and Service Manager

Established in the early 1990s, we are now world leaders in innovative technology for sophisticated, intelligent electro mechanical solutions. We now have an opportunity for a Service and Aftersales Manager to join us to cover a period of Maternity leave (12 months). You will be responsible for leading a rapidly growing team of Installation and Service Engineers, Schedulers, Sales Executives and Software Renewals Executives. The team are responsible for all aspects of the After Sales experience to our customer base from the initial installation through to support and maintenance. As the UK Aftersales and Service Manager, your main mission will be to drive growth and have focused leadership into establishing efficiencies and automation across all areas of Aftersales Team, ensuring our customers are at the front on all decision making and receive exceptional levels of service, whilst maintaining growth margins. In return, we are offering a salary of up to £40,000 per annum, plus a bi annual bonus and a list of attractive benefits.

We invite applications from Service Managers with the following attributes:

• Experience of managing a Service Engineering team ideally within Electromechanical and Software based solutions.
• Strong Man Management experience
• Experience in implementing change and development of processes to increase efficiencies.
• Technical experience within an Engineering environment
• You need to have worked in a similar position before and have a track record with strong leadership capabilities (5 years).

When applying for this role, please indicate your current salary (plus benefits package), minimum salary required, notice period and your reasons for wishing to move from your current company. Alliance Consulting is acting as an employment agency in this respect. Alliance Consulting specialise in the placement of engineers throughout the UK. By sending us your CV you are explicitly consenting to our processing of your personal data on a computer database and/or in manual files for the purpose of evaluating your application for employment. This processing will be carried out in accordance with the UK Data Protection Act 1998. By applying for this role you hereby consent to us submitting your CV to our client. If you do not wish your CV to be sent to our client then you must clearly state this to us. Equally, if there are any companies that you do not wish your CV to be sent to (for whatever reason), then please let us know of this when you apply.